Hopefully you never find yourself in a heating or air conditioning emergency, but someday you may. We want you to know that we are available 24 hours a day and 7 days a week. In the event of an emergency you can call our main number 203-481-3531 or 800-840-9101. There is an automated system that is set up that automatically contacts the technician on duty. The technician give you a call back to review the issue and determine the best course of action. If you have a computer monitoring system, it is possible that the technician will be able to fix the issue immediately. If you do not have a computer monitoring system, depending on the issue the technician will go to the business for further evaluation and to fix the problem. It is one less thing to worry about during these hot summer months.